Thank you for shopping with Jai Boutique Saree Shop. We are committed to delivering your orders safely and promptly.
1. Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation.
- Orders placed on Sundays or public holidays may be processed on the next working day.
- During festive seasons, sales events, or high-demand periods, processing times may be slightly longer.
2. Shipping Coverage
We currently ship across:
- India
- Selected international locations (if applicable)
If delivery is unavailable in your location, we will inform you and process a refund if payment has already been received.
3. Delivery Time
Estimated delivery timelines:
| Location | Estimated Delivery Time |
|---|---|
| Tamil Nadu | 2–5 Business Days |
| South India | 3–7 Business Days |
| Rest of India | 4–10 Business Days |
| International Orders | 7–21 Business Days |
Delivery times are estimates and may vary depending on courier service availability and destination.
4. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- Free shipping promotions may be offered on selected products or minimum order values.
- Additional charges may apply for remote or international locations.
5. Order Tracking
Once your order is shipped, tracking details will be shared through:
- SMS
Customers can use the tracking number provided by the courier partner to monitor shipment status.
6. Delivery Delays
Delivery may be delayed due to:
- Weather conditions
- Natural disasters
- Government restrictions
- Public holidays
- Transportation disruptions
- Courier operational issues
Jai Boutique Saree Shop shall not be held liable for delays caused by circumstances beyond our reasonable control.
7. Incorrect Shipping Information
Customers are responsible for providing accurate:
- Name
- Address
- Contact number
- PIN code
If incorrect information is provided, delivery delays or additional courier charges may occur.
8. Failed Delivery Attempts
If a shipment is returned due to:
- Incorrect address
- Customer unavailability
- Refusal to accept delivery
additional shipping charges may apply for re-dispatching the order.
9. Damaged or Missing Packages
If you receive:
- A damaged package
- An opened package
- Missing items
please contact us within 48 hours of delivery with photographs and order details.
We will investigate the issue and provide appropriate assistance.
10. International Orders (If Applicable)
For international shipments:
- Import duties
- Customs duties
- Taxes
- Clearance charges
are the responsibility of the customer and are not included in product or shipping prices unless specifically stated.
11. Contact Us
Jai Boutique Saree Shop
Melur, Tamil Nadu, India
Phone: 098434 96770
For shipping-related queries, please contact us during business hours.